Job Description
Job Description
Job Description
Position: Customer Service Representative
Location: Houston, TX, 77060
$20-$25 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must Haves:
- 2-3 + Years of experience in customer service, data entry, billing, payment processing, banking, or administrative support
- Strong attention to detail and accuracy
- Comfortable working in Microsoft Outlook, Excel, and other computer systems
- Ability to manage a high volume of work in a fast-paced environment
- Strong communication and organizational skills
- Ability to handle confidential information professionally
Day to Day:
We are looking for detail-oriented individuals to support payment and refund processing operations. In this role, you'll review requests, update information in company systems, verify customer data, and help ensure payments are processed accurately and on time.
Responsibilities
- Review and process refund and payment requests
- Verify customer and payment information for accuracy
- Enter and update information in company systems and spreadsheets
- Maintain accurate records and documentation
- Monitor email and work queues for new requests
- Research discrepancies and escalate issues when needed
- Follow established procedures and company guidelines
- Meet productivity and quality expectations
Numbers & Facts
| Location | Houston, TX |
| Industry | Healthcare Services |
| Salary | $20–$25 Per Hour |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 2001 |
| Website | http://www.insightglobal.net |
Benefits
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
About Company
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.
Skills
- Administrative Skillsunmatched
- Banking Servicesunmatched
- Billingunmatched
- Communication Skillsunmatched
- Computer Systemsunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Information Technology & Information Systemsunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Organizational Skillsunmatched
- Payment Processingunmatched
- Procedure Developmentunmatched
- Record Keepingunmatched
- Spreadsheetsunmatched
- Time Managementunmatched
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