Budgeting, Communication Skills, Contact Management, Customer Support/Service, Data Entry, Develop and Maintain Customers, Electricity, Information/Data Security (InfoSec), Life Insurance, Manufacturing, Marketing, Microsoft Office, Negotiation Skills, Order Processing, Order/Customer Fulfillment, Project Tracking, Sales, Sales Management, Telephone Skills, Time Management, Typing, Vision Plan
Job Description:
Total Talent Solutions is Now Hiring a Customer Service Representative
Houston, TX
Pay Rate: $25.00 $27.00 per hour
Shift: Monday Friday | 8 AM 5 PM
Like Helping People? Weve Got a Job for You.
Looking for a role where you can connect, help, and grow? A Customer Service Representative position gives you the chance to shine in customer support.
Perks Youll Love:
- Competitive weekly pay because great service deserves it
- Good benefits medical, dental, vision and life insurance
- 401(k) option plan for the future
Youll Thrive Here If You
- Taking customer requests, reviewing their technical data and specifications, and preparing quotes based on the information provided.
- Must have Mechanical and Electrical manufacturing experience
- 2+ years of experience in customer service skills and solid data entry skills
- Excellent communication skills over email, phone, and typing skills (please list WPM on resume)
- Will help customers with orders, quotes, tracking, and any related issues.
- Proficiency in the use of Microsoft Office software.
Essential Duties and Responsibilities
- Maintain contact with customers about topics that include technical, commercial, and price-based inquiries.
- Perform budgetary and formal bid requests to determine product specifications and bid parameters, qualifications, stipulations, and time frames.
- Participate in the project contract process, from quoting to sale or possible loss, by justifying, recording, and monitoring the projects through the issue of quotations, the influence of customer decision, order entry, product order fulfillment, and after-sales product completion efforts.
- Provide customers with alternative products for consideration.
- Maintain timely and consistent communication with sales personnel regarding the status of pending quotations.
- Secure the needed information from customers.
- Draw submittal/approval processes and negotiations.
- Foster relationships with a variety of customers.
- Coordinate with product managers, sales managers, marketing associates, and customers.
Everything was magnificent. Everyone had great communication. I appreciate you guys. Staffmark Associate
Customer service jobs in Houston dont get better than this. Apply Today.
Join a Team That Works for You
At Staffmark, were more than just a staffing companywere your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, weve got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, weve got your back. Whether youre looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruitingbecause your success is our success.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
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Staffmark Group Llc
We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.