Customer Service Representative

Looking for your next great career move?Randstad, in partnership with our client, is excited to announce an opening for a Customer Service Representative to join a supportive, collaborative, and growth-minded team!If you thrive in an environment where your voice matters, your work is valued, and teamwork is at the heart of everything, this could be the perfect fit for you.At a Glance: The Opportunity

• Role: Customer Service Representative
• Location: On-Site in Hudson, NH
• Position Type: Temp-to-Hire (12-Month Contract with permanent potential!)
• Pay Rate: $23.00 – $26.00 / hour (based on experience)
• Environment: Warm, team-based, collaborative, and focused on your professional development

• Growth & Support: You won't be thrown in the deep end! Enjoy hands-on training, regular coaching, and continuous learning opportunities across modern business platforms.
• Empowerment: You’ll have the autonomy and trust to make decisions, solve problems, and keep customers smiling.
• A True Team Effort: Work alongside friendly colleagues in a culture built on cross-training, mutual support, and celebrating success together.

salary: $23 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Customer Engagement: Manage return material authorizations (RMAs), inquiries, and service updates with warmth and professionalism across email, phone, and service portals.
• Operations & Administration: Prepare estimates, service contracts, purchase orders, and export documents with high attention to detail.
• Problem Solving: Partner with finance, legal, and compliance teams to ensure smooth order processing and clear any administrative holds.
• Proactive Service: Support customer loyalty by keeping clients informed on order status and introducing them to valuable service and protection options.
• System Continuous Improvement: Learn and utilize modern platforms like SAP and Oracle, with opportunities to test new system features and share your feedback.

Skills

• SAP
• Oracle
• 
  Qualifications
• Years of experience: 2 years
• Experience level: Experienced
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  

  
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.