Customer Service Representative - Hybrid

Mid Atlantic Insurance Financial is an independent, full-service property & casualty insurance agency serving customers with both personal and business insurance. Locally owned and operated in Laurel, MD, Mid Atlantic provides insurance to customers using a service-oriented approach. Our mission is to foster a constant and dedicated focus toward earning and keeping our position as the most successful independent insurance agency in our market area.

We are seeking an insurance representative to focus on outbound & inbound calls of P&C insurance products to customers who have previously interacted with the Mid Atlantic Insurance Financial brand as well as new customers.

• Competitive Pay
• Client-facing role
• Execute flawlessly
• Data-tracking and analysis
• Work in a culture of continuous improvement on those metrics
• Advising individual customers on Mid Atlantic's products
• Relationship-building abilities to build advocates as part of our ecosystem

Qualifications:

• Licensed Property and Casualty Insurance Producer (preferred)
• Must be comfortable using multiple carrier systems
• The ability to multitask with strong attention to detail
• Bi-lingual (preferred)