Automation, Customer Relations, Customer Support/Service, Develop and Maintain Customers, High School Diploma, Maintenance Services, Order Processing, Promotional Programs, Sales Support, Salesforce.com, Service Delivery, Time Management
Founded in 1983, this leading distributor provides millions of in-stock parts from over 300 brands, supporting automation across various facilities.
We aim to empower maintenance managers, engineers, and contractors by delivering parts quickly, offering custom assemblies, and providing unmatched support to minimize downtime.
With 12 locations nationwide and a culture of collaboration, innovation, and customer focus, we help simplify supply chains and meet tight schedules.
We are hiring a Customer Service Representative to deliver exceptional service to customers and support sales efforts.
- Promote products/services and communicate value propositions
- Maintain customer info in Salesforce
- Set up new accounts, handle outbound calls, and process orders
- Escalate complex issues, assist with web holds, and participate in training
- Rotate front desk duties and support team cases
Preferred: High school diploma, 1+ year experience, ability to learn company software.
Benefits include health insurance, 401(k), paid time off, tuition reimbursement, and disability coverage.