Customer Service Representative II

Belcan

Van Nuys, CA

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JOB DETAILS

SALARY

$23–$25 Per Hour

SKILLS

Billing, Cold Calling Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, High School Diploma, Identify Issues, Needs Assessment, Order Delivery, Order Processing, Procedure Development, Remedy, Resolve Customer Issues, Sales Cycle, Shipping Documents, Telephone Skills, Time Management

LOCATION

Van Nuys, CA

POSTED

30+ days ago

Job Title: Customer Service Representative IILocation: Van Nuys, CAZip Code: 91406Duration: 6 MonthsPay Rate: $23 - $25/hr.Keyword's: #VanNuysjobs; #CustomerServiceRepresentativejobs;Start Date: ImmediateJob Summary: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.Duties: ⦁ Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.).⦁ Answer customer inquiries in a timely manner.⦁ Maintain customer relations.⦁ Remedy customer issues.⦁ Communicate and coordinate with internal departments.⦁ Act as backup for front desk (i.e., covering phones, greeting visitors).⦁ Cold call customers; Work with customers to understand and anticipate future needs.Experience: 2-4 yearsEducation: Requires a high school diploma or equivalent.● Has developed knowledge and skills through formal training or considerable work experience● Entry level often for those with work experience in the skill area● Works within established procedures with a moderate degree of supervision● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisionsBelcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

About the Company

Belcan

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