Billing, Call Centers, Call Volume, Communication Skills, Customer Support/Service, Inbound Call Centers, Maintenance Services, Recycling, Resolve Customer Issues, Telephone Skills, Typing, Waste/Garbage/Recycle Collection
Position: Inbound Call Center Representative – Waste Services
Location: On-site (Indianapolis, Indiana)
Job Type: Full-Time
Position Summary
We are hiring for a stable call center role supporting local waste and recycling services. You will handle customer calls regarding waste receptacles, trash collection, missed pickups, billing, and service issues. No outbound or sales calls required.
Key Responsibilities
- Answer inbound calls and resolve customer inquiries and complaints
- Process service requests and updates
- Provide professional and helpful service to residents and businesses
What We Offer
- Paid on-site training
- Full-time position with consistent, steady work (essential service – work is always available)
- Long-term job stability
Requirements
- Must pass background check and drug screen
- Good communication skills and customer service attitude
- Basic computer/typing skills
- Reliable and able to handle high call volume
This is a great opportunity for steady, full-time employment with paid training in a recession-resistant industry.