Customer Service Representative/Inside Sales

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative (Sales & Customer Experience) - FASTSIGNS West Dallas

Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you'll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales.

Why You'll Love This Role

• Base pay + commissions
• Monday-Friday schedule (8 AM - 5 PM) - no weekends
• Paid holidays + Paid Time Off
• Paid training and ongoing development
• Annual raises and growth opportunities
• Fun, casual, and creative team environment

What You'll Do

• Be the first point of contact for walk-in, phone, and email customers
• Guide customers through solutions by recommending signage and graphics products
• Prepare estimates, process orders, and manage projects from start to finish
• Coordinate with production and installation teams to ensure smooth delivery
• Follow up with customers to ensure satisfaction and generate repeat business
• Proactively reach out to prospects through calls, emails, and marketing efforts

What We're Looking For

• Experience in customer service, retail, or inside sales
• Strong communication skills and a friendly, professional demeanor
• Comfortable working with computers, email, and order entry systems
• Detail-oriented with the ability to manage multiple projects
• Ability to read a ruler and perform basic calculations
• Spanish-speaking skills are a plus

This role is perfect for someone who enjoys working with people, solving problems, and turning conversations into sales opportunities. If you're organized, motivated, and enjoy a mix of customer service and sales, you'll thrive here.