Customer Service Representative/Inside Sales

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative (Sales & Customer Experience) - FASTSIGNS West Dallas

Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you'll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales.

Why You'll Love This Role

• Base pay + commissions
• Monday-Friday schedule (8 AM - 5 PM) - no weekends
• Paid holidays + Paid Time Off
• Paid training and ongoing development
• Annual raises and growth opportunities
• Fun, casual, and creative team environment

What You'll Do

• Be the first point of contact for walk-in, phone, and email customers
• Guide customers through solutions by recommending signage and graphics products
• Prepare estimates, process orders, and manage projects from start to finish
• Coordinate with production and installation teams to ensure smooth delivery
• Follow up with customers to ensure satisfaction and generate repeat business
• Proactively reach out to prospects through calls, emails, and marketing efforts

What We're Looking For

• Experience in customer service, retail, or inside sales
• Strong communication skills and a friendly, professional demeanor
• Comfortable working with computers, email, and order entry systems
• Detail-oriented with the ability to manage multiple projects
• Ability to read a ruler and perform basic calculations
• Spanish-speaking skills are a plus

This role is perfect for someone who enjoys working with people, solving problems, and turning conversations into sales opportunities. If you're organized, motivated, and enjoy a mix of customer service and sales, you'll thrive here.

Compensation: $17.00 - $18.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.