Job Description
Customer Service Representative (Inventory)
Location: Fort Worth, TX 76131
Pay: $22.25/hour
Shifts:
Sunday, Monday, Tuesday, Thursday
OR
Sunday, Monday, Thursday, Friday
OR
Tuesday, Thursday, Friday, Saturday
(12:30 PM - 11:00 PM)
Required Skills
- Microsoft Excel
- Blue Yonder or SAP experience
Job Duties
- Assist customers and business partners by phone and email
- Resolve customer complaints professionally
- Troubleshoot and resolve customer issues
- Monitor delivery routes and shipment progress
- Scan haul-away pods and verify documentation
- Process delivery order changes and cancellations
Qualifications
Required:
- Experience using Microsoft Office (Excel, Word, PowerPoint)
Preferred:
- High school diploma or GED
- At least 1 year of customer service or call center experience
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Excellent organizational skills
Additional Information
- 10-panel urine drug screen required
Category Code: JN003
#LI-AD1
#LI-Onsite
Seniority Level: Associate
Skills
Call Centersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
SAPunmatched
Transportation Routingunmatched
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