Customer Service Representative

Job Full Description

Express Employment Professionals of Ithaca is seeking experienced Customer Service Representatives for our busy clients in the Ithaca and Cortland area. Representatives will work in a fast-paced environment, answering and directing customer inquiries while providing detailed documentation to assist the rest of their team. This position requires previous customer service experience and a proven ability to manage administrative tasks. Make new connections and develop professionally in a client-focused environment. Most positions are in fast paced, busy, high energy work cultures.

Qualifications:

• Previous administrative and customer service experience preferred
• Excellent written and verbal communication skills
• Strong time management and organizational abilities - must be able to multi-task quickly and efficiently as needs change
• Proficiency with Excel, and Microsoft Word, and an ability to learn new systems quickly is key to this role
• Technical understanding of products and technical writing ability is a plus
• Proven ability to provide knowledgeable, friendly, and professional customer support at all times

We are working with the top companies in our communities which could lead to a great opportunity for you! One interview with us can have you submitted to multiple jobs quickly! Often these positions lead to full-time, direct hires with our clients.

Resumes can be submitted through this job board or contact us today at 607-256-2121 to schedule a phone interview for immediate consideration!

Express Employment Professionals is a large international staffing firm, voted recently as "Best Staffing Service in the Finger Lakes!" We are serving the Ithaca and Cortland areas and are your local resource for administrative and professional job placements.

EOE

Ithaca, NY
2744
222 Elmira Road
Suite 2
Ithaca, NY 14850