Customer Service Representative

Express Employment Professionals of Ithaca/Cortland and the surrounding area is seeking experienced Customer Service Representatives for our busy clients in the Ithaca and Cortland area. Representatives will work in a fast-paced environment, answering and directing customer inquiries while providing detailed documentation to assist the rest of their team. This position requires previous customer service experience and a proven ability to manage administrative tasks. Make new connections and develop professionally in a client-focused environment.  Most positions are in fast paced, busy, high energy work cultures.  

Qualifications:

• At least 3 years previous administrative and customer service experience required
• Excellent written and verbal communication skills
• Strong time management and organizational abilities - must be able to multi-task quickly and efficiently as needs change
• Proficiency with Excel, and Microsoft Word, and an ability to learn new systems quickly is key to this role
• Technical understanding of products and technical writing ability is a plus
• Proven ability to provide knowledgeable, friendly, and professional customer support at all times

We are working with the top companies in our communities which could lead to a great opportunity for you! One interview with us can have you submitted to multiple jobs quickly! Often these positions lead to full-time, direct hires with our clients.

Resumes can be submitted through this job board.

Express Employment Professionals is a large international staffing firm, voted recently as "Best Staffing Service in the Finger Lakes!" We are serving the Ithaca and Cortland areas and are your local resource for administrative and professional job placements.

EOE

Express Employment Professionals of Ithaca and Cortland, NY and their division, The Specialized Recruiting Group, are a leading staffing provider helping job seekers find work with a wide variety of local businesses.

Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.

Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.