Seeking a Customer Service Representative to deliver an exceptional customer experience in a busy collision repair environment. Responsibilities include scheduling appointments, managing insurance authorizations, preparing repair work packets, and maintaining accurate communication records using CCC One and ARMS systems. The role requires multitasking, attention to detail, strong communication skills, and a valid driver’s license. Preferred candidates have at least 1 year of administrative or auto body experience and can thrive under pressure. Benefits include PTO, paid parental leave, holidays, health insurance from day one, 401(k) with match, disability and life insurance, continuing education, and uniform stipends. The position offers an hourly rate of $18.00-$22.00 based on experience and encourages applicants from diverse backgrounds. All hiring decisions are made without AI screening, ensuring a fair review process.