Customer Service Representative

Our tight-knit team in West Palm Beach is actively seeking a Customer Service Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements andneeds are met.

All of our positions offer industry-competitive compensation and opportunities for career development

More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. We work on new projects each day - making a creative and highly unique atmosphere.

Our ideal Customer Service Representative has:

• Ability to effectively build relationships with customers and teammates with a positive attitude
• Strong written and verbal communication skills.
• Desire to continuously look for ways to help people
• Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
• Efficient time management skills
• Attention to detail and organizational skills
• Graphic Design skills and/or print experience is preferred

• Serve as the primary internal representative of the organization with a friendly and welcoming attitude.
• Convey to the customer our expertise in products, services and capabilities; and serve as a key educator.
• Confer with customers by telephone, email, or in-person to provide information about products or services, take and enter orders, and collect payment for jobs and services.
• Work with other team members to make sure jobs move through our production processes, including coordination and helping with the production of jobs when needed.

• High School Diploma or equivalent
• College degree preferred
• Previous experience in the print/custom apparel industries preferred
• Class E Drivers License
• Eligible to work in the United States