Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessary. Insurance licenses will be required.Apply for the position today by completing the form and completing the assessment.
Salary Range: $36000.00 - $48000.00 per year
Annual Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Career Growth Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Responsibilities
Answer inbound calls, emails, and chat inquiries
Explain policy coverage, premiums, deductibles, and exclusions
Respond to billing questions and payment issues
Provide updates on claims status
Process new policy applications
Make policy changes (address updates, adding/removing coverage, beneficiaries, etc.)
Renew existing policies
Issue proof of insurance documents
Strong communication skills
Attention to detail
Problem-solving ability
Basic knowledge of insurance products (auto, home, health, life, etc.)
Proficiency with computer systems and CRM software
Patience and conflict resolution skills