Customer Service Representative

Bradigan's Inc.

Kittanning, PA

JOB DETAILS
SALARY
$16–$18 Per Hour
SKILLS
Credit Cards, Credit Processing, Customer Support/Service, Direct Mail, Mail Processing, Order Processing, Process Management, Sales Tax, Systems Administration/Management
LOCATION
Kittanning, PA
POSTED
1 day ago

BRADIGANS INCORPORATED is seeking an experienced Customer Service employee to provide strong customer service and administrative capabilities to support the company’s continued growth.


Key Tasks and Responsibilities: 

Provide excellent customer service by professionally and promptly serving walk-in and telephone trade

Process orders for Transports, Peddle Trucks, Stake Bed deliveries

Mail opening and distribution

Enter Gallons Delivered and Number of Stops on Driver’s payroll Spreadsheets

Process credit cards and online payments

Manage & process E.A., LIHEAP, and Salvation Army Pledges

Organize & file KardGard tax exemption paperwork/authorization forms

Saturday office coverage as necessary

Back-Up Office Staff when other employees are off duty

Help Management Create Better Methods to Grow Company’s Customer Base  and Improve Its Efficiencies Concerning Day-To-Day Operations


Miscellaneous Responsibilities: 

Cross Train with entire Office Staff

Manage filing system for daily records

Complete Mail Merges as necessary

Check in Loads & prepare bank deposits as needed

Assist in entering Driver’s Payroll information

Assist Obtaining Underground Storage Tank & Sales Tax Exemption Certificates

Assist Sorting and Stuffing Statements/Direct Mail

Assist Generating & Sending Farm Letters Annually

Empty various file drawers at year-end

Update directions & other information in customer files


No relocation. We expect to fill this position with a local candidate. 


Equal Opportunity Employer 


About the Company

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Bradigan's Inc.