Communication Skills, Customer Relations, Customer Support/Service, Fitness, High School Diploma, Insurance, Mentoring, Needs Assessment, Order Processing, Problem Solving Skills, Product Packaging, Product Pricing, Public/Media/Press/Analyst Relations, Resolve Customer Issues, Service Delivery, Team Player
Customer Service Representative
Pay from $25 to $30 per hour with significant growth and earning potential!
Washington Branch
3131 Hogum Bay Road NE, Lacey, WA 98516
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Hours: Various on-site full-time shifts available.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.
#LI-PR1#LI-WA001(#IN-WACS)
#ZR-WACS
Our employees make the difference and we are committed to offering exceptional benefits and perks!
Explore Uline.jobs to learn more!
EEO/AA Employer/Vet/Disabled