Location: Lafayette, IN Pay: $24–$34/hour, based on experience Schedule: 1st Shift | Monday–Friday | Typically 8-hour days between 7:00 AM and 5:00 PM
Temporary assignment expected to last through early March 2027
About the Opportunity
Pro Resources is seeking an experienced Customer Service Representative for a well-established automotive component manufacturing facility in Lafayette, IN. This person will work directly with customers throughout the day, handling questions, providing order updates, and coordinating with internal departments to ensure customer needs are met. This is a great opportunity for someone who enjoys building relationships, solving problems, and working in a fast-paced manufacturing environment.
Responsibilities
Serve as a primary point of contact for customers throughout the day
Respond to questions and provide updates regarding orders, deliveries, and product availability
Enter, review, and update customer orders in SAP
Communicate with production, shipping, logistics, and other internal departments
Research and help resolve order or delivery concerns
Follow up on open items to ensure customer needs are addressed
Maintain accurate customer and order information
Provide friendly, professional, and dependable customer service
Assist with additional customer service and administrative duties as needed
Qualifications
High school diploma or GED required
Previous SAP experience required
Customer service experience in an industrial or manufacturing environment preferred
Automotive manufacturing experience is a strong plus
Bilingual in English and Spanish is a strong plus
Comfortable working in a customer-facing role throughout the day
Strong verbal and written communication skills
Organized, dependable, and able to manage multiple priorities
Comfortable working with customers and resolving concerns
Proficient with computers, data entry, and Microsoft Office
Apply today to learn more about this opportunity!
#clerical
Numbers & Facts
Location
Lafayette, IN
Salary
$24–$34 Per Hour
Skills
Administrative Skillsunmatched
Automotive Manufacturingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Develop and Maintain Customersunmatched
English Languageunmatched
High School Diplomaunmatched
Logisticsunmatched
Manufacturingunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Order Deliveryunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
SAPunmatched
Spanish Languageunmatched
Writing Skillsunmatched
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