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Customer Service Representative

Lone Star Distribution

Laredo, TX

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JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Establish Priorities, Identify Issues, Interpersonal Skills, Multitasking, Problem Solving Skills, Referenceable Customers, Resolve Customer Issues, Sales, Sales Presentation, Time Management
LOCATION
Laredo, TX
POSTED
1 day ago
Full job description

Pay: $900.00 per week (as per written agreement)

Job Description

This job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering productinformation, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.

Key Responsibilities:

  • Face-to-Face Interaction: The Customer Service Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
  • Referrals: There's an emphasis on generating customer referrals and appointments.
  • Product Presentation: The Customer Service Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.
  • Customer Relationship Building: Building trust with customers through communication is essential to this role. Making empathy and strong listening skills is very important.
  • App Usage: Using a company-specific app.
  • Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.
Desired Skills:
  • Active Listening & Communication: The Customer Service Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
  • Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.
  • Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.
Additional Requirements:
  • Required: transportation to and from work.
  • Flexible Schedule: Willingness to work evenings and weekends when needed.
  • Compensation: They pay to range from $900.00 per week (as per written agreement), with opportunities for bonuses and commission.
Job Type: Full-Time

Benefits:
  • Flexible schedule
  • Training provided
  • Referral program
  • Rapid Career Advancement Program

About the Company

L

Lone Star Distribution

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