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Customer Service Representative

Washington Federal

Larimers Corner, WA

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JOB DETAILS
SALARY
$21–$24.20 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
10-key (Tenkey) Numeric Keypad, Affirmative Action, Bank Secrecy Act, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Detail Oriented, Federal Laws and Regulations, Finance, Financial Transactions, High School Diploma, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Regulations, Rehabilitation Act, Retail, Service Delivery, Smartphones, Team Player, Tuition Reimbursement, USA PATRIOT Act
LOCATION
Larimers Corner, WA
POSTED
30+ days ago
Customer Service Representative


Location : Location

US-WA-Snohomish





Location/Org Data : Name

Snohomish



Location : Address

620 2nd St



Location : City

Snohomish



Location : State/Province

WA


ID

2026-4588


Category

Retail Banking


Position Type

Full Time


Min

USD $21.00/Hr.


Max

USD $24.20/Hr.


Min




USD $21.00/Hr.


Max




USD $24.20/Hr.


Job Summary




Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).



WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!



Consider joining our team if you want:

An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
To start a professional career with Monday through Friday work hours and weekends off
A career that provides opportunity for growth; promoting from within is our top priority
A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.



What you will need to succeed:

A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and ability to adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.


Qualifications




Education/Skills/Training:

High school diploma or approved equivalent.
Basic math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
Well-developed smart phone and digital channel skills.
Must be organized and display excellent communication skills and a personable attitude.

Experience:

Previous work in retail, consumer service delivery, or client relations.


Benefits




At WaFd Bank you get all of these great benefits!

Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Generous 4% 401(k) matching plus a generous 3% annual contribution, 7% total employer contribution
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information


EEO Statement




We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

California Consumer Privacy Act- CCPA 2025


Requisition Post Information* : Posted Date




3/5/2026

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

About the Company

W

Washington Federal

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