Customer Service Representative

Location: Las Vegas, NV
Duration: 3 Months
Work Mode: 100% Onsite Position

Responsibilities:

• Responsible for corporate filings including, but not limited to the preparation, review, and filing of: Articles of Incorporation/Organization, amendments, fictitious business name/assumed name filings, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance, reinstatements, and revivals.
• Effectively communicate with states and companies regarding various corporate filings and document retrievals.
• Obtain certificates of status with both the state and revenue departments, conduct name availability and status searches, produce verbal bring-downs, file and track name reservations and registrations, as well as obtain copies of miscellaneous public record documents.
• Assist with Registered Agent mail, Virtual Office mail, Services of Process (SOPs), and other areas in the Client Services Department as needed.
• Aid the manager in the training of new and existing employees.
• Safeguard confidentiality of records and comply with all local, state, and federal laws pertaining to records.
• Other duties as assigned.

Requirements:

• High school diploma or equivalent required.
• Must be very detail-oriented with strong organizational skills.
• Effective communication (verbal and written) and relationship-building skills.
• Must be computer literate; Intermediate level skills with MS Office; Word, Excel, and Outlook are required.
• Ability to work both independently and in a team environment.
• Ability to be self-directed and work efficiently with minimal supervision.
• Ability to multitask and effectively handle multiple time-sensitive projects.
• Knowledge of general corporate procedures and/or willingness to learn.
• Ability to gather, organize, analyze, and compile data.
• Ability to work in a fast-paced, high-energy environment.
• Ensure superior customer service is provided at all times and maintain a high level of professionalism and a positive attitude.
• Maintain consistent attendance and punctuality and a professional demeanor.

Preferred Skills:

• Bachelor’s degree and/or 2 years equivalent experience in customer service or legal industry preferred.
• Experience working in a multi-function, multi-geography environment preferred.