The Customer Service Representative provides exceptional support to external dealers and internal departments, ensuring customer satisfaction and smooth operations.
Responsibilities include managing projects and orders, resolving customer issues promptly, understanding sales and manufacturing systems, collaborating with sales teams, and performing follow-ups to meet goals.
Qualifications include a high school diploma or higher, with 2+ years of relevant experience. Strong computer, analytical, interpersonal, organizational, and problem-solving skills are essential.
They must adapt to a fast-paced environment, uphold high ethics, and continuously learn. The role supports company values such as integrity, continuous learning, and creating value. Compliance with employment policies, EEO, and COVID vaccination requirements is mandatory.