Customer Service Representative

Ova Technologies

26-04750, CA

JOB DETAILS
SKILLS
Biotech and Pharmaceutical, Communication Skills, Customer Support/Service, Detail Oriented, Healthcare, High School Diploma, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Presentation/Verbal Skills, Third-Party Payer, Writing Skills
LOCATION
26-04750, CA
POSTED
3 days ago
  • Previous experience in the healthcare industry 1+ years with third-party benefits verification experience preferred.
  • Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required.
  • Excellent verbal and written communication skills.
  • Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given.
  • Demonstrated ability to handle challenging situations in a professional manner.
  • Willingness to work varying tasks.
  • Knowledge of healthcare pharmaceutical and services a plus.

3 Non-Negotiable Skills:
- Attention to detail
- Knowledge of Third Party Insurance Carrier Processes
- MUST have experience taking inbound and outbound calls (30 calls per day)


Education:
  • High School diploma and at least 1+ years of customer service, insurance verification or related area required.

About the Company

O

Ova Technologies