Customer Service Representative

Pacific Coast Producers

Lodi, CA

JOB DETAILS
SALARY
$19–$21 Per Hour
SKILLS
Accidental Death and Dismemberment (AD&D), Administrative Skills, Agriculture, Communication Skills, Customer Satisfaction, Customer Service Management, Customer Support/Service, Detail Oriented, Distribution Channel, ERP (Enterprise Resource Planning), Flexible Spending Accounts, Follow Through, Food Production, Insurance, J D Edwards, Microsoft Excel, Microsoft Word, Operational Strategy, Presentation/Verbal Skills, Problem Solving Skills, Winemaking, Writing Skills
LOCATION
Lodi, CA
POSTED
1 day ago
Pacific Coast Producers (PCP), a growing agricultural cooperative with food production facilities across the West Coast, is seeking a Customer Service Representative to join our team at our Corporate Headquarters in Lodi, CA. PCP is investing in its people and advancing a culture of service, where each employee can do their best to make affordable, high-quality food for customers across North America.

Pay Rate: $19-$21 per hour; candidate will be paid based on their work experience and skills. This is a full-time, on-site role based at our corporate headquarters in Lodi, CA.

The Customer Service Representative will report to the Customer Service Supervisor and will perform a wide range of administrative and clerical duties for the department to facilitate the efficient operation of the organization.

Requirements
  • Two or more years of administrative office experience preferably in a distribution and/or inventory office.
  • Demonstrated proficiency with MS Word and Excel. Experience using an ERP system such as JD Edwards is preferred.
  • Excellent verbal and written communication skills.
  • Proven ability to perform with a high degree of accuracy and attention to detail.
  • Capable of building strong relationships both internally and externally.
  • Ability to resolve routine and complex issues and promote customer satisfaction.
  • Proven ability to work with limited supervision and follow projects through to completion

Benefits
  • Medical, Dental and Vision
  • 401k employer matching up to 4%
  • Life Insurance
  • AD&D Insurance
  • Flexible Spending Account
  • Paid Holiday and Vacation
  • Parental Leave
  • Bereavement Leave
  • Education Assistance
  • Continued Skills Training

About PCP Summary

Established in 1971, Pacific Coast Producers is a cooperative owned by over 165 family farmers that grow and deliver various produce, including tomatoes, peaches, pears, grapes, cherries, and more, to production facilities in California and Oregon for processing and packaging. With over 3,000 dedicated employees, PCP strives to produce the finest quality products for customers across all channels of trade, including grocery retailers and foodservice distributors throughout the United States and Canada.

Nestled in the heart of San Joaquin County and just a short 45-minute drive from Sacramento, our corporate headquarters is located in the charming city of Lodi, CA. Lodi is renowned for its rich history in winemaking and agriculture, as well as its vibrant downtown area and close-knit community. With a great quality of life, Lodi offers a welcoming environment to those seeking a relaxed and enjoyable lifestyle.

AA/EEO Policy Statement

Pacific Coast Producers is an affirmative action and equal opportunity employer. No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status, or any other status protected by law.

About the Company

P

Pacific Coast Producers

Pacific Coast Producers long has been committed to supplying its customers with the finest canned fruits and tomatoes available. The company aims to meet retailers’ private label requirements, while also providing the best possible service at a competitive price.

Headquartered in the heart of the Central Valley, home of many of California’s finest crops, Pacific Coast Producers (PCP) is proud of its grower-backed, customer-focused business philosophy. Hundreds of third- and fourth-generation family farmers partner with PCP to provide the ripest tomatoes, the sweetest peaches, the most flavorful apricots and pears each and every harvest. Picked at the peak of flavor and packed under the strict United States food safety regulations, PCP’s products deliver on many promises. PCP personally works with farmers to determine what each of them is able to grow best. Crops are strategically grown near the processing plants. For example, conventional tomatoes are grown and picked within a 16-mile radius of their Woodland tomato facility.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Food and Beverage Production
FOUNDED
1941
WEBSITE
https://pacificcoastproducers.com/