Customer Service Representative (Logistics)

The Onin Group

Laredo, TX

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Co-Payments, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Develop and Maintain Customers, English Language, Legal, Life Insurance, Logistics, Multilingual, Multitasking, Order Processing, Order/Customer Fulfillment, Organizational Skills, Prescription Drugs, Problem Solving Skills, SAP, Shipping Operations, Shipping/Receiving, Spanish Language, Time Management, Warehouse Coordination, Warehousing
LOCATION
Laredo, TX
POSTED
1 day ago
Overview

We are looking for a detail-oriented and customer-focused Customer Service Representative (CSR) to join our logistics team. This is an office-based position that requires strong communication, organizational, and problem-solving skills. The ideal candidate will also be comfortable working on the warehouse floor as needed to help ensure smooth communication between office and warehouse operations.

Starting Pay is $14.25

Skills and Experience

Key Responsibilities

  • Process and enter inbound and outbound customer orders accurately.
  • Review inventory to verify order fulfillment and shipment status.
  • Provide customers with timely updates on orders and shipments.
  • Handle last-minute shipping requests and urgent customer needs.
  • Follow up on customer orders and respond to inquiries promptly.
  • Address customer concerns while maintaining positive customer relationships.
  • Coordinate with warehouse personnel to ensure accurate and timely order processing.
  • Assist with general administrative and logistics support duties.
Preferred Qualifications
  • Previous experience in customer service within a logistics, transportation, or warehouse environment.
  • Working knowledge of SAP.
  • Experience using FedEx and UPS shipping portals.
  • Familiarity with order routing and shipment scheduling.
  • Experience creating Bills of Lading (BOLs).
  • Understanding of warehouse, shipping, and logistics operations.
  • Strong computer, data entry, and multitasking skills.
  • Excellent communication and organizational abilities.
  • Bilingual (English/Spanish) is a plus.
Benefits

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
  • Weekly pay
  • $5 prescription drugs
  • $5 doctor's visit copays
  • Free teledoctor service
  • Free counseling services
  • Life insurance included
  • Vision insurance included
  • Dental insurance included
  • Vacation and holiday pay
  • Scholarship Opportunities
  • 401(k) retirement plan
  • Free legal services
  • Our unbeatable employee discount program


Apply now so we can hold a spot for you. We can't wait to talk to you!

--Your nin team

About the Company

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The Onin Group

The Ōnin Group is a privately held regional staffing agency serving the southeast, mid-south and southwestern United States. According to Staffing Industry Analysts, we have been ranked among the 100 Largest US Staffing Firms and among the 100 Fastest Growing US Staffing Firms. We also feature the most sophisticated staffing industry technology and hiring practices available today. In spite of our size, we have maintained the highly personalized service and partnership mindset indicative of a smaller, less bureaucratic company.

While many other staffing services have faltered in recent years, The Ōnin Group has enjoyed impressive yet responsible growth. We have built our business organically, by empowering our staff and developing strong long-term client relationships.

Many of our competitors claim to be full-service staffing agencies but when it comes down to it, many struggle at anything outside of their core business. Through divisional integration and strategic partnerships, the Ōnin Group provides 1st rate service in a number of verticals.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1994
WEBSITE
http://www.oningroup.com/