Customer Service Representative

Position Overview

Aiered is seeking a Customer Service Representative to provide outstanding support to current and prospective clients. This role focuses on building positive relationships, responding to inquiries, coordinating with internal teams, and ensuring an excellent customer experience throughout every interaction.

Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Provide information about the company's marketing services and processes.
• Support client onboarding and ongoing communication.
• Contribute to maintaining high customer satisfaction standards.
• Perform additional customer support and administrative duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous customer service or client support experience is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, dependable, and customer-focused attitude.
• Basic computer proficiency and willingness to learn company systems.

Benefits

• Competitive hourly pay
• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• Paid training
• Career development opportunities
• Collaborative and supportive workplace