Lorygen Group is committed to helping businesses create positive customer experiences through professional service and meaningful engagement. We value teamwork, communication, and continuous professional development.
Position Summary
The Customer Service Representative will assist customers with questions, requests, and service needs. The ideal candidate is friendly, patient, and comfortable communicating with people in a professional environment.
Responsibilities
Respond to customer questions and routine service requests
Provide accurate information about products, services, and promotions
Listen to customer concerns and assist with appropriate solutions
Follow up on customer requests when needed
Document relevant customer interactions and feedback
Assist customers during promotional activities and events
Communicate recurring customer needs to team members
Maintain a professional and welcoming customer experience
Qualifications
High school diploma or equivalent
Strong verbal communication and listening skills
Friendly and customer-focused approach
Dependable and professional work ethic
Ability to remain organized while handling multiple requests
Previous customer service, retail, hospitality, or related experience is a plus
Numbers & Facts
Location
Los Angeles, California
Skills
Communication Skillsunmatched
Consumer Promotionsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Maintenance Servicesunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Professional Servicesunmatched
Retailunmatched
Team Playerunmatched
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