Job Description
Stefanini Group is hiring!
Stefanini is looking for Customer Service Representative, Los Angeles, CA(Hybrid)
For quick apply, please contact Atika Nagar; Ph: 248 582 6512
Atika.nagar@stefanini.com
W2 Candidates Only!
Hybrid Work Schedule - 1 day a week in office (Tuesdays)
Responsibilities:
Superior verbal and written communication skills with the ability to quickly establish trust and reliability.
Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions.
Qualifications:
Incoming Calls
Provide high-level telephone, email, and web chat support for the client's PIB products; including Factiva, client's Risk & Compliance, and Newswires.
#LI-AN1
#LI-HYBRID
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group:
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company
Numbers & Facts
| Location | Los Angeles, CA |
| Job Type | Temporary, Contractor |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1987 |
| Website | http://www.stefanini.com |
About Company
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.
Skills
- Application Integrationunmatched
- Capability Maturity Model (CMM)unmatched
- Communication Skillsunmatched
- Consultingunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Factivaunmatched
- Financial Servicesunmatched
- Fortune 1000 Customersunmatched
- Governmentunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Consultingunmatched
- Information Technology Outsourcingunmatched
- Manufacturingunmatched
- Nearshoringunmatched
- Needs Assessmentunmatched
- Online Chatunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Recruiting Strategyunmatched
- Riskunmatched
- System Integration (SI)unmatched
- Telecommunicationsunmatched
- Writing Skillsunmatched
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