Customer Service Representative

Graybar Electric Company

Madison, WI

JOB DETAILS
SALARY
SKILLS
Billing, Communication Skills, Customer Experience, Customer Support/Service, High School Diploma, Order Processing, Retail, Sales, Sales Support, Software Administration
LOCATION
Madison, WI
POSTED
1 day ago

Make a difference as a Customer Service Representative by serving as a key contact for customers to ensure their satisfaction. You will handle orders, requests, and support in a professional and courteous manner.

  • Ensure high-quality customer experiences and handle inbound/outbound calls and correspondence
  • Assist with product selection, application support, and sales on inbound calls
  • Coordinate customer service requests such as order entry, billing, expediting, credit, and claims

Skills & requirements include strong communication, tactful handling of customer situations, retail or counter sales experience preferred, with a high school diploma (degree preferred).

Shift: Monday - Friday, 8 am to 5 pm. Pay starts at $22/hour depending on experience.

Benefits include comprehensive health plans, life insurance, flexible spending accounts, disability, profit sharing, 401(k) with match, paid time off, holidays, wellness days, community service leave, and career development programs.

Join a diverse, inclusive, employee-owned culture that values collaboration, growth, and making a positive impact. Apply now to start your journey.

About the Company

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Graybar Electric Company

Graybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services. As one of the largest employee-owned companies in North America, Graybar offers exciting career opportunities and an environment energized by a history of teamwork, innovation and continuous success. This is your chance to join a Fortune 500 company with a 140-year history of entrepreneurial innovation and a philosophy of "promote from within". Join our team and let Graybar work to YOUR advantage!

Graybar offers a comprehensive benefits package which includes health insurance (medical, dental, prescription drug, and vision), education reimbursement, vacation and holiday pay. In addition, Flexible Spending Accounts, Life Insurance, and Disability benefits are provided. Employees can plan for retirement and invest well with retirement savings tools such as Profit Sharing,401(K), and Employee Stock Purchase plans.

Graybar is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
1869
WEBSITE
http://www.graybar.com/