Administrative Skills, Body Shop, Car Rentals, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Diversity, Driver's License, High School Diploma, Insurance, Multitasking
This temporary, full-time Customer Service Representative position runs from 5/11/2026 to 7/31/2026, Monday through Friday, 8 am to 5 pm.
- It involves delivering an exceptional customer experience by managing relationships with customers and insurance companies, supporting the Repair Facility Team administratively.
- Key responsibilities include scheduling repairs using CCC One, retrieving insurance authorizations, preparing repair work packets, recording communications, confirming rental car details, and managing the automated rental system (ARMS).
- Qualifications include a high school diploma or GED, at least one year of similar administrative or customer service experience (auto body preferred), strong multitasking, attention to detail, computer skills, and a valid driver’s license.
- The role emphasizes excellent communication, customer service, and the ability to work efficiently in a fast-paced environment. Benefits include PTO, paid holidays, insurance coverage, 401(k), continuing education, and other perks. The company values diversity and encourages qualified individuals, including those with disabilities and protected veterans, to apply.