Wholesale Printing company located in Mandeville, Louisiana is hiring for a full-time CSR - Customer Service Representative. Monday - Friday. 7:00AM - 4:00PM. Below is an outline of the positions responsibilities. Backup Customer Service Manager
Answer incoming calls, general inquiries and answer product issues.
Create estimates, orders, shipping quotes, and service questions in a timely manner.
Save art to folders and send to pre-press.
Handle any and all customer service needs and request.
Maintain a professionalism with clients and working to establish a positive rapport.
Update Customer information in the customer service database, when needed.
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
Assist with walk-in clients with pick-up orders.
Assist Sales Representatives with orders, estimates and promotional materials when requested.
Close job tickets and send final invoices to customers who are on terms.
Filing and organizing hard and electronic copies of customer orders and other various files.
Communicate with customers on behalf of pre-press and/or production.
Website monitor and administration.
General office administration.
Maintain cleanliness of office, take out trash.
Communicate problems or issues to management.
Assist with QC / Color Management.
Coordinate art proofs to Pre-Press.
Must be punctual and highly dependable.
Numbers & Facts
Location
Mandeville, LA
Job Type
Full-time
Skills
Administrative Skillsunmatched
Billingunmatched
Color Managementunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Order Picking/Packingunmatched
Printingunmatched
Problem Solving Skillsunmatched
Quality Controlunmatched
Salesunmatched
Shipping/Receivingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vision Planunmatched
Web Site Monitoringunmatched
Website Managementunmatched
Wholesale Industryunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.