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Customer Service Jobs in Saint Louis, MO

Customer Service Representative (Manufacturing)

The Gund Company

Saint Louis, MO

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JOB DETAILS
SALARY
$21–$24 Per Hour
SKILLS
Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, ERP (Enterprise Resource Planning), Equal Employment Opportunity (EEO), Follow Through, Leadership, Manufacturing, Microsoft Office, Order Management, Order Processing, Organizational Skills, Problem Solving Skills, Production Schedule, Sales Operations, Team Player, Technical Drawing, Telephone Skills, Time Management
LOCATION
Saint Louis, MO
POSTED
2 days ago
Customer Service Representative (Manufacturing)

The Gund Company - St. Louis, MO

Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Pay: $21-$24 per hour (based on experience)

Be More Than a CSR-Be a Critical Part of What We Build

At The Gund Company, customer service isn't just about answering calls-it's about being a key player in how we deliver high-quality, custom-engineered products to customers around the world.

We're a collaborative, people-first manufacturing team where your voice matters, your work is visible, and your impact is real.

If you're looking for a role where you can problem-solve, build relationships, and be part of a team that truly supports each other-this is it.

What Makes This Role Different
  • You're not just taking orders-you're owning the full customer experience
  • You'll work side-by-side with production, sales, and operations to make things happen
  • You'll be part of a team that values responsiveness, accountability, and follow-through
  • Every day brings new challenges-no two days are the same
What You'll Do
  • Manage customer orders from start to finish-ensuring accuracy, speed, and satisfaction
  • Be the go-to contact for customer questions, updates, and problem-solving
  • Collaborate with internal teams to meet customer expectations and deadlines
  • Keep customers informed and build strong, lasting relationships
  • Help ensure materials, scheduling, and production needs align with customer demand
What You Bring
  • 2+ years of customer service experience
  • Strong communication skills and a natural problem-solver mindset
  • Ability to stay organized and detail-focused in a fast-paced environment
  • Comfort working with systems (Microsoft Office, ERP/CRM, or similar tools)
  • A team-first attitude and willingness to jump in where needed
Bonus Points If You Have
  • Manufacturing or industrial experience
  • Order entry or ERP system experience
  • Exposure to technical products or drawings
Why People Choose Gund

At The Gund Company, we don't just talk about culture-we live it:
  • Team-first environment where people support each other and step up
  • Stable, growing company with long-term career opportunities
  • Leadership that values your input and invests in your growth
  • Continuous learning, development, and advancement opportunities
Benefits That Support You
  • Paid Time Off (PTO) and paid holidays
  • Medical, Dental, Vision, Life, and Disability coverage
  • 401(k) with company match
Build Your Career Where Your Work Matters

If you're ready to move beyond transactional customer service and step into a role where you can grow, contribute, and make an impact-apply today.

Equal Opportunity Employer

The Gund Company is committed to a policy of equal employment opportunity. Reasonable accommodations may be made for individuals with disabilities.

About the Company

T

The Gund Company

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