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Customer Service Representative

TalentBurst

Marlborough, MA

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JOB DETAILS
SALARY
SKILLS
Billing, Communication Skills, Continuous Improvement, Customer Support/Service, Manufacturing, Microsoft Office, Microsoft SharePoint, Multitasking, Order Management, Order Processing, Problem Solving Skills, Quality Management, Quality Metrics, SAP ECC (fka SAP R/3 and SAP ERP), Sales, Salesforce.com, Sarbanes-Oxley Act (SOX), Supply Chain
LOCATION
Marlborough, MA
POSTED
1 day ago

The Customer Service Representative role is a full-time onsite position in Marlborough, MA, paying $23.94/hour for 12 months with potential extension.

  • Provides domestic customer support, responding to inquiries, resolving disputes, and processing orders while ensuring quality standards.
  • Requires experience with SAP-R3 (6 months to 1 year), order management, invoicing, and familiarity with the Sales to Cash process.
  • Works across various departments including Supply Chain, Sales, Manufacturing, and external contacts to meet customer needs.
  • Supports continuous improvement, quality processes, and compliance with Sarbanes-Oxley 404.
  • Demands strong communication, multitasking, problem-solving, and proficiency in MS Office, with Salesforce.com and SharePoint experience a plus.
  • Qualifications include a college degree and prior customer service experience, with a focus on adaptability and strategic understanding.


  • TalentBurst offers competitive pay, benefits, and values diversity and inclusion.

About the Company

T

TalentBurst

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

 

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
http://www.talentburst.com/

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