Customer Service Representative

Customer Service Representative

We are seeking a friendly, reliable, and detail-oriented Customer Service Representative to handle incoming calls and provide professional assistance to customers. The ideal candidate will be comfortable communicating by phone, gathering and documenting information, and using a computer database to maintain accurate customer records.

• Fully onsite in Medford, NY
• Temporary to hire
• Monday through Friday 8am-5pm (30 min lunch)
• $19.00-$23.00/hr

Key Responsibilities

• Answer incoming customer calls promptly and professionally.
• Collect and verify customer information during each interaction.
• Enter call details and customer information accurately into the company database.
• Address customer questions, concerns, and requests in a courteous and professional manner.
• Maintain accurate, organized, and up-to-date customer records.
• Handle multiple calls and data-entry tasks while maintaining accuracy and professionalism.

Qualifications and Skills

• Previous experience providing customer service over the phone or working in a call center environment.
• Excellent verbal communication and active listening skills.
• Computer and data-entry skills.
• Accurate typing and attention to detail.

Apply now to be considered for the Customer Service Representative position

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Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.