Customer Service Representative

Pinkys Auto Service Center, Inc
  • Medford, NY
  • $24–$26 Per Hour
  • Full-time
  • Quick Apply
2 days ago

Job Description

We are a well-established, customer-focused, female friendly automotive repair facility seeking an exceptional Customer Service Representative to serve as the first point of contact for our valued clients. This position is ideal for a polished, organized professional who thrives in a fast-paced environment and takes pride in delivering an outstanding customer experience.
As the voice and face of our company, you will play a vital role in building lasting customer relationships while ensuring every client receives attentive, honest, and professional service from the moment they contact us until they drive away.

Job Responsibilities

  • Responsibilities
    * Welcome customers with professionalism, warmth, and confidence
    * Schedule appointments and coordinate daily workflow
    * Communicate repair recommendations, estimates, and vehicle status updates
    * Maintain accurate customer records and service documentation
    * Process invoices and payments with accuracy
    * Collaborate with our technicians and management team to ensure a seamless customer experience
    * Resolve customer concerns with professionalism and attention to detail            * Help maintain a cleanly and a professional appearance of the showroom, waiting area and service counter.

Numbers & Facts

LocationMedford, NY
Job TypeFull-time
Salary$24–$26 Per Hour
Company Size1 - 10
Year Founded2018
HeadquartersMedford, NY, US
Websitehttps://www.pinkysautoservicecenter.com

Qualifications

Qualifications
* Exceptional communication and interpersonal skills
* Strong organizational abilities with excellent attention to detail
* Professional appearance and demeanor
* Ability to multitask in a busy, team-oriented environment
* Proficiency with computers and office software                                                            * Automotive programs such as Identifix and QuickBooks knowledge is extremely vital.
* Previous customer service experience required
* Automotive service advising or repair industry experience is required                        * A valid, clean driver’s license is a must

What We Offer
* Competitive compensation based on experience
* Full-time, stable employment
* A professional, respectful, and supportive workplace
* Opportunities for advancement and continued professional development
* A company culture built on integrity, teamwork, and excellence

About Company

If you are committed to providing first-class customer service and want to be part of a respected automotive team that values professionalism and quality, we invite you to apply.
Qualified candidates are encouraged to submit a resume with their employment history and references. 

 

Skills

  • Automotive Repair and Maintenanceunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Organizational Skillsunmatched
  • Professional Servicesunmatched

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