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Customer Service Representative

TRC Talent Solutions
  • Memphis, TN
  • $17.35 Per Hour
  • Temporary
  • Quick Apply
30+ days ago

Job Description

Customer Service Representative | Tempe, AZ
 
Are you passionate about helping customers and resolving issues in a fast-paced environment? We are seeking a Customer Service Representative to join a growing team in Tempe, AZ. In this role, you will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.
 
Job Details

  • Contract

  • Tempe, AZ - Fully on-site

  • Shift: 7:30 AM – 4:00 PM, Monday–Friday

  • Pay: $17.35/hr. 

     

What You'll Be Doing

  • Respond to customer inquiries regarding products, services, billing, and account information

  • Investigate and resolve customer complaints in a professional and timely manner

  • Process exchanges, refunds, billing adjustments, and other account-related requests

  • Contact customers regarding claim investigations, updates, and resolution outcomes

  • Escalate complex customer concerns to appropriate departments for further review

  • Maintain detailed and accurate records of customer interactions, transactions, inquiries, and resolutions

  • Deliver outstanding customer service while maintaining professionalism and empathy
     

What We're Looking For

  • High School Diploma or GED preferred

  • Minimum of 2 years of customer service experience required

  • Strong verbal and written communication skills

  • Ability to work independently and manage multiple tasks effectively

  • Proficiency with Microsoft Outlook and other computer applications

  • Experience with data entry and maintaining accurate customer records

  • Previous warehouse environment experience preferred

     

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 

Numbers & Facts

LocationMemphis, TN
Job TypeTemporary

Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Customer Escalationsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Geneticsunmatched
  • High School Diplomaunmatched
  • Multitaskingunmatched
  • Presentation/Verbal Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Time Managementunmatched
  • Track Customer Issuesunmatched
  • Writing Skillsunmatched

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