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Customer Service Representative

TRC Talent Solutions

Memphis, TN

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JOB DETAILS
SALARY
JOB TYPE
Temporary
SKILLS
Billing, Communication Skills, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Genetics, High School Diploma, Multitasking, Presentation/Verbal Skills, Resolve Customer Issues, Time Management, Track Customer Issues, Writing Skills
LOCATION
Memphis, TN
POSTED
16 days ago
Customer Service Representative | Tempe, AZ
 
Are you passionate about helping customers and resolving issues in a fast-paced environment? We are seeking a Customer Service Representative to join a growing team in Tempe, AZ. In this role, you will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.
 
Job Details

  • Contract

  • Tempe, AZ - Fully on-site

  • Shift: 7:30 AM – 4:00 PM, Monday–Friday

  • Pay: $17.35/hr. 

     

What You'll Be Doing

  • Respond to customer inquiries regarding products, services, billing, and account information

  • Investigate and resolve customer complaints in a professional and timely manner

  • Process exchanges, refunds, billing adjustments, and other account-related requests

  • Contact customers regarding claim investigations, updates, and resolution outcomes

  • Escalate complex customer concerns to appropriate departments for further review

  • Maintain detailed and accurate records of customer interactions, transactions, inquiries, and resolutions

  • Deliver outstanding customer service while maintaining professionalism and empathy
     

What We're Looking For

  • High School Diploma or GED preferred

  • Minimum of 2 years of customer service experience required

  • Strong verbal and written communication skills

  • Ability to work independently and manage multiple tasks effectively

  • Proficiency with Microsoft Outlook and other computer applications

  • Experience with data entry and maintaining accurate customer records

  • Previous warehouse environment experience preferred

     

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 

About the Company

T

TRC Talent Solutions

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