Seeking a highly organized, motivated Customer Service Representative to support clients via email, phone, and Teams in Methuen, MA. Responsibilities include managing customer inquiries, preparing quotations, purchase orders, invoices, and shipping documents, and tracking orders for timely delivery. The role involves coordinating with Japan-based contacts, assisting with after-service records, and collaborating with sales, manufacturing, and engineering teams to ensure seamless support. Candidates should have prior customer service experience, strong communication and problem-solving skills, proficiency in MS Office, and the ability to work independently in a fast-paced environment. Multilingual abilities and experience with office processes are a plus. Initial hours are part-time, with potential for full-time employment. Compensation ranges from $22 to $30/hour, depending on experience, with possible bonuses.