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Customer Service Representative

Two Men And A Truck

Milwaukee, WI(remote)

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JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Data Entry, Follow Through, Health Insurance, High School Diploma, Multilingual, Multitasking, Product Costing, Relocation Services, Sales, Sales Strategy, Team Player, Time Management
LOCATION
Milwaukee, WI
POSTED
Today
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer
  • Part time customer service.
  • Full time sales
  • Earn commission on sales.
  • Health insurance available.
  • Career advancement opportunities.
  • Business and non-business hours
  • Possible remote opportunity
What You'll Do
  • Provide outstanding customer service on all calls and online inquiries.
  • Recommend moving services and products based on cost, availability, and customer specifications.
  • Input information into internal move software to provide accurate moving estimates and schedule moves.
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
  • Prepare move-related paperwork and documents.
  • All other duties as assigned.
What We're Looking For
  • High school diploma or GED; Associate degree in a related field preferred.
  • At least 1 year of sales and/or customer service experience.
  • Excellent customer service skills: effective listening and communication.
  • Ability to multi-task and enter customer data into move software while on the phone.
  • Confidence to initiate customer contact and comfortable asking for the sale.
  • Willing to submit to pre-employment background check and drug screen.
  • Creative problem-solving skills.
  • Exceptional organization and time management skills.
  • Strong team player who works productively with a wide range of people and personalities.
  • Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Milwaukee, WI.

About the Company

T

Two Men And A Truck

It all started as an after-school business for two high school boys. With a hand-drawn logo, advertisement in a local paper, and advertising fund stashed in a ceramic dish, the endeavor was never expected to be more than a local moving company.

Now, 30 years later, TWO MEN AND A TRUCK® has grown both domestically and internationally with more than 320 locations worldwide. In 2015, TWO MEN AND A TRUCK® will operate in 39 states with additional growth expected in the United States, Canada, Ireland, and the United Kingdom.

We´re proud of the more than 60 consecutive months of growth, the completion of five million moves and counting, and the annual donation of $2.5 million in moving services. TWO MEN AND A TRUCK® is poised for long-term record success!

TWO MEN AND A TRUCK® is the fastest-growing franchised moving company in the country and offers comprehensive home and business relocation and packing services. Our goal is to exceed customers´ expectations by customizing our moving services to specific needs. We move apartments, condominiums, homes, businesses, and everything in between – from very small to very large. Whether moving down the street, across the country, or to a new home or business building, we´re here to help with managing relocation stress.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Transportation and Warehousing
FOUNDED
1985
WEBSITE
https://twomenandatruck.com/

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