Customer Experience, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Finance, Logistics, Manufacturing, Microsoft Office, Order Management, Order Processing, Sales, Supply Chain
Seeking a detail-oriented Order Management / Customer Service Specialist to support order processing and enhance customer experience.
Key responsibilities include accurately entering and validating orders in ERP, reviewing for accuracy, managing order status updates, and responding to customer inquiries via calls and emails. The role involves coordinating with sales, logistics, production, and finance teams, ensuring orders are processed within 48 hours, and managing Tier 0/1 accounts.
Qualifications include 2+ years in order management/customer service, ERP experience, and manufacturing industry background. Preferred skills are proficiency in Microsoft Office and supply chain knowledge. The position offers a hybrid schedule in Milwaukee, WI, with a pay rate of $21/hr and benefits such as health coverage, 401(k), and PTO. This contract-to-hire role emphasizes professionalism, organization, and teamwork to deliver high-quality customer support.
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TEKsystems
About TEKsystems:
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
5,000 to 9,999 employees
Staffing/Employment Agencies
https://www.teksystems.com/en/