Customer Service Representative

Auto Collision Group, Inc.
  • Mission Viejo, CA
    1 day ago

    Job Description

    Job Description

    Job Description

    Job description:

    · Generate new business opportunities through prospecting within independent customers and dealer market.

    · Check in vehicles and tag vehicles.

    · Manage a preferred network of Dealerships.

    · Follow up on new leads and referrals resulting from field activity in both customers and Dealerships.

    · Maintain and grow dealer relationships by acting as a liaison between Auto Collision Group customers and dealers.

    · Identify sales prospects and contact these and other accounts assigned to you.

    · Provide high quality customer service

    · Provide information to facilitate problem resolutions

    · Promote and educate customers on vehicle repair status and services provided by Auto Collision Group, Inc.

    · Prepare action plans and schedules to visit representatives from accounts assigned to you.

    · Act as a BDC Representative between dealerships and all of Auto Collision Group, Inc. internal departments.

    · Collect purchase orders for all warranty and internal work completed for dealerships.

    · Requires entry to intermediate level experience in discipline

    · Conducts routine tasks as directed

    · Closely supervised with little latitude for independent judgment

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    Ability to Commute:

    • Mission Viejo, CA 92692 (Required)
    Work Location: In person

    Numbers & Facts

    LocationMission Viejo, CA

    Skills

    • Automotive Repair and Maintenanceunmatched
    • Calendar Managementunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Dental Insuranceunmatched
    • Maintenance Servicesunmatched
    • Network Administration/Managementunmatched
    • Problem Solving Skillsunmatched
    • Purchase Ordersunmatched
    • Sales Prospectingunmatched

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