The Client Service Representative (CSR) role offers $14-$18/hour, full-time benefits including PTO, paid holidays, medical/dental/vision, 401k (after 1 year), uniform allowance, and pet benefits.
As the first impression of the hospital, the CSR manages front desk operations, schedules appointments, handles client communication, and ensures efficient workflow. Key responsibilities include greeting clients, answering phones, processing payments, maintaining records, and coordinating with staff to deliver excellent customer service.
Ideal candidates have prior customer service experience (veterinary experience preferred), strong communication and organizational skills, and the ability to multitask in a fast-paced environment. Professionalism, reliability, and team orientation are essential.
This role is vital in supporting the medical team and creating a positive client experience within a collaborative, growth-oriented environment.