Customer Service Representative

GS Global Resources

Mukwonago, WI

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Field Sales, High School Diploma, Manufacturing, Multitasking, OEM (Original Equipment Manufacturer), Order Delivery, Order Management, Order Processing, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Purchasing/Procurement, Sales/Support Engineering (SE), Time Management
LOCATION
Mukwonago, WI
POSTED
1 day ago

This full-time position involves coordinating sales efforts with Outside Sales Engineers to ensure accurate order processing, timely delivery, and customer satisfaction.

Responsibilities include managing customer orders, responding to inquiries, quoting custom assemblies, expediting special orders, monitoring delivery reports, coordinating new projects, and assisting with procurement and stocking programs.

The ideal candidate possesses strong organizational, communication, and problem-solving skills, with 3-5 years of customer service experience in a technical or manufacturing setting. Experience with OEMs is a plus. Multi-tasking in a fast-paced environment and computer proficiency are required.

Offers include wellness programs, tuition reimbursement, comprehensive benefits, and bonuses. A high school diploma or equivalent is required.

About the Company

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GS Global Resources

For the last 26 years, Global Resources, LLC has been a premier full- service business development firm catering to the needs of small & medium sized businesses throughout the US & Canada.  We offer nearly 200 different types of services to our clients in order to teach them about the “business side” of their business.  We assist them in maintaining positive cash flow, controlling costs and accelerating profitable growth, thus allowing entrepreneurial business owners to improve their businesses in order to make the most of their professional and personal lives.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
Performance Bonus, Professional Development, 401K
FOUNDED
1991