Customer Service Representative

Staffmark

Muncie, IN

JOB DETAILS
SALARY
$25–$27 Per Hour
SKILLS
Communication Skills, Computer Skills, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Finance, Inside Sales, Interpersonal Skills, Inventory Reports, Logistics, Microsoft Excel, Microsoft Word, Order Processing, Organizational Skills, Presentation/Verbal Skills, Purchasing/Procurement, Revenue Growth, Sales, Shipping/Receiving, Team Player, Time Management, Track Customer Issues, Up-Selling, Warehousing, Writing Skills
LOCATION
Muncie, IN
POSTED
Today
Customer Service Representative

Now hiring Customer Service Representative Location: Muncie, IN Pay Rate: $25.00 – $27.00 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM Got Sales and People Skills? Turn Them Into Paychecks Step into a Customer Service Representative role in Muncie where you'll keep orders moving, support customers, and help inside sales stay on track. What You'll Be Doing You'll keep orders moving, support customers, and help inside sales stay on track. You'll work closely with sales, finance, and logistics teams to make sure details are right, communication is clear, and everything stays on schedule.

What We're Looking For

4+ years of customer service, purchasing, warehouse, or related experience (in the distribution industry is preferred) Strong computer skills including Microsoft Word, Excel, and email Ability to quickly learn ERP and inventory systems Excellent verbal and written communication skills Detail-oriented with strong organizational skills Mechanical or technical aptitude is a plus

You'll Do Well Here If You
  • Process customer orders, quotes, and shipping inquiries
  • Provide support via phone and email communication
  • Resolve order discrepancies, returns, and delivery issues
  • Maintain accurate customer records and account information
  • Collaborate with sales, warehouse, and plant teams to support customer needs
  • Identify upselling opportunities and support customer retention
  • Assist with inventory coordination and reporting
Why You'll Love It Here

Good weekly pay, because you deserve it Solid benefits including medical, dental, vision, and life insurance 401(k) option to help grow your future Employee discounts to help you save Collaborative, team-focused environment Opportunities to grow your inside sales and customer service skills

The Staffmark team had consistent communication and a friendly demeanor.

Ready to talk your way into a steady paycheck? Apply now Join a Team That Works for You At Staffmark, we're more than just a staffing company—we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting—because your success is our success.

About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.

About the Company

S

Staffmark

We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Life Insurance, 401K
FOUNDED
1970
WEBSITE
http://www.staffmark.com/home/