Customer Service Representative

Pay: $17.00–$19.00 per hour
Job Type: Full-time, contract
Location: On-site

Job Snapshot

We are hiring customer-focused representatives to assist callers with reservations, scheduling, account updates, and general travel-related questions. Paid training is provided, and previous travel experience is not required.

Available Schedules

Day Schedule: Monday through Friday, 9:00 AM–4:00 PM
Evening Schedule: Monday through Friday, 3:00 PM–10:00 PM
Weekend Schedule: Saturday through Tuesday, 9:00 AM–6:00 PM

Responsibilities

• Answer incoming calls and assist customers with questions or service requests
• Help with reservations, scheduling changes, and account information
• Review customer concerns and provide clear, accurate solutions
• Explain policies, services, and next steps
• Enter notes and update customer information in the system
• Transfer or escalate issues that require additional support
• Follow established procedures while maintaining a professional approach
• Work with supervisors and team members to manage daily call volume
• Maintain dependable attendance and arrive ready for each scheduled shift

Qualifications

• Clear and professional phone communication
• Comfortable working with customers in a call-based environment
• Basic computer, typing, and data-entry skills
• Ability to learn new software and follow instructions
• Strong listening and problem-solving skills
• Patient, dependable, and detail-oriented
• Able to work independently and as part of a team
• Must be at least 18 years old

Experience in customer service, hospitality, retail, sales, office support, or a call center is helpful but not required.

What We Offer

• Weekly pay
• Paid training
• Set schedule options
• Opportunity to earn commission
• Support from an experienced team
• Opportunity for continued growth

Apply

Submit your current resume and include the schedule you are available to work.

Learn more about Sparta Networking and view additional openings at www.spartanetworking.com.

Sparta Networking is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, veteran status, or any other status protected by law.