Customer Service Representative
Job Location: Napa, CA
Job Type: Temp to Hire
Pay Rate: $24-$25/hour
Schedule: Monday - Friday, 8am-5pm
Qualifications:
Education: High school diploma or GED equivalent.
Experience: 1-3 years of customer service, invoicing, or administrative support experience required.
On the job training at the Napa branch for two weeks.
Description of Position:
Do you have experience as a customer service and administrative assistant? We are seeking a self-motivated Customer Service Representative to assist with customer interactions, invoicing, collections, and administrative duties. This position plays a key role in supporting business operations by ensuring efficient communication, accurate order processing, and maintaining organized records.
Job Responsibilities:
- Answer incoming calls and assist customers or route calls accordingly
- Greet and assist walk-in customers with inquires and orders.
- Handle customer invoicing and collections in a timely manner.
- Provide dispatch support when needed.
- Compile Excel spreadsheets for data tracking and reporting.
- Prepare and process RMA requests.
Description of Company:
Our client is a family-owned propane service and fuel source provider for residents and businesses in the Bay Area.
Experience Required:
- Proficiency in Microsoft Office (Excel, Outlook, Word).
- Experience with data entry and reconciliation.
- Ability to operate basic office equipment (printers, scanners, multi-line phones, etc.).
- Experience with dispatch systems is a plus.
- Must be able to lift up to 25 lbs. as needed
- Limited time off during the winter holidays (November-April) due to peak season.
Similar Positions:
Customer Support Representative
Administrative Coordinator
Dispatcher
Billing & Invoicing Specialist
Bolt Staffing is an equal opportunity employer. We encourage applicants f24.00rom all backgrounds to apply. Even if you don't meet every requirement, we welcome your application!
For inquiries about this position or other job opportunities at Bolt Staffing, contact us:
American Canyon: (707) 552-7800
Sonoma: (707) 939-2800
Stockton (209) 307-6115