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Customer Service Jobs in Naperville, IL

Customer Service Representative

Kelly Services

Naperville, IL

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JOB DETAILS
SALARY
SKILLS
Artificial Intelligence (AI), Best Practices, Call Centers, Communication Skills, Computer Skills, Cross-Selling, Customer Relationship Management (CRM) Systems, Customer Support/Service, Diversity, Exceeded Sales Goal, Federal Government, High School Diploma, Human Resources, Maintenance - HVAC, Microsoft Office, Multilingual, Needs Assessment, Presentation/Verbal Skills, Record Keeping, Revenue Growth, Sales, Sales Commission, Salesforce.com, Solution Sales, Spanish Language, Team Building, Team Lead/Manager, Team Player, Telesales, Training/Teaching, Up-Selling, Writing Skills
LOCATION
Naperville, IL
POSTED
Today
**Call Center / Customer Service Representatives needed in Naperville, Illinois****Temporary to Hire job opportunity!****Salary/Pay Rate/Compensation:**$17.25/hour to start (will increase to $18.25/hr + commission following training)This role is 100% in-office.Interested? Please email resume to: jennifer.conyers@kellyservices.comQuestions? Please call (630) 506-8765 and ask for Jen**Shift:**Monday-Friday (10:30am-7:00pm).MUST be able to train Monday-Friday (8:00am-4:30pm) for the first 5 weeks.**Why you should apply to be an Onsite Contact Center Sales Representative:**+ Competitive base pay, with higher rates for bilingual Spanish speakers.+ Opportunity to earn additional incentives such as performance-based bonuses and sales commissions.+ Join a positive, results-driven culture that values your contributions and ideas.+ Work with a team that's passionate about promoting home warranty and energy-related products.+ Gain valuable experience with industry-leading CRM tools in a growing organization.**What's a typical day as an Onsite Contact Center Sales Representative? You'll be:**+ Engaging with customers via phone and online to promote home warranty and energy-related products.+ Making outbound calls and handling inbound inquiries with professionalism and enthusiasm.+ Understanding customer needs and offering tailored solutions to drive sales and satisfaction.+ Meeting and exceeding individual and team sales goals.+ Maintaining accurate records in the CRM system and staying current on product knowledge.+ Collaborating with teammates and sharing best practices to enhance performance.+ Contributing to a positive workplace culture that reflects company values.**This job might be an outstanding fit if you:**+ Have at least 3 years of customer service or sales experience, ideally in a contact center environment.+ Demonstrate proven success in upselling, cross-selling, and consistently meeting or exceeding sales targets.+ Possess strong communication skills across verbal, written, and digital platforms.+ Are experienced with CRM tools such as Salesforce or HubSpot.+ Adapt quickly, learn new information with ease, and thrive in a dynamic, fast-paced setting.+ Are a team player with a positive attitude and a passion for helping others.+ (Preferred) Have experience in home warranty or utility services, knowledge of HVAC systems, or are bilingual in Spanish.+ Hold a High School Diploma or GED.+ Are comfortable with basic computer literacy and Microsoft Office Suite.Interested? Please email resume to: jennifer.conyers@kellyservices.comQuestions? Please call (630) 506-8765 and ask for JenAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Why Kelly ® ?As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About KellyWork changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice ( .Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

About the Company

K

Kelly Services

Finding great work for top talent. 

Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.

Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.

 

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1946
WEBSITE
https://www.mykelly.com/

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