Customer Support/Service, Develop and Maintain Customers, Fundraising, Furniture, Health Plan Membership, Insurance, Record Keeping, Residential Construction, Resolve Customer Issues, Telemedicine, Time Management
LOCATION
Naples, FL
POSTED
2 days ago
The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!Our Customer Service Representatives are professionals who possess a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.Duties and Responsibilities:* Prompt recognition of internal and external customers.* Friendly and courteous when approached in person or on the telephone.* Resolve customer issues with minimal supervision.* Follows up with customers in a timely fashion.* Handles payments, financing and refunds within company guidelines.* Maintain accurate records by utilizing all available technology.* Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.* Update and maintain all customer service reports and records.* Perform other duties as assignedWhat we offer our Kane's Team Members:* Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine* Free Life Insurance* 401k/Profit Sharing Plan* Career Growth* Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few* Furniture Discounts* Working for a great store team!* Compensation commensurate with your experience