About the Role: Atlas Empowered is looking for an enthusiastic and driven Customer Service Representative to join our growing team in Nashville, TN! This is an exciting opportunity to be the face of our brand, building meaningful connections with customers while making a real impact every day. If you thrive in a fast-paced environment and love helping people, we want to hear from you!
Responsibilities:
Serve as the primary point of contact for customers, handling inquiries, concerns, and requests in a professional manner
Deliver exceptional customer experiences through in-person, phone, and/or written communication
Resolve customer issues efficiently by identifying problems and providing timely, effective solutions
Maintain accurate records of customer interactions and transactions using CRM tools
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
Meet and exceed individual and team performance metrics and service goals
Stay up to date on company products, services, and promotions to effectively assist customers
What We’re Looking For
Friendly, outgoing, and comfortable talking with new people
Strong communication and customer service skills
Positive attitude and willingness to learn
Dependable and able to work well in a team environment
Customer service, retail, hospitality, events, or sales experience is helpful but not required
College students, recent graduates, and entry-level candidates are encouraged to apply
What We Offer
Paid training – no previous experience required
Entry-level professional experience
Hands-on customer service, communication, and event experience
Opportunities for advancement and leadership development
Supportive and team-oriented work environment
Experience working with nonprofit and community-focused campaigns
If you’re looking to develop your communication skills, gain professional experience, and work with a team that supports meaningful community initiatives, we’d love to hear from you.
About Us: Atlas Empowered is a dynamic and people-first company based in Nashville, TN, dedicated to delivering outstanding service and creating real value for the customers we serve. Our team is built on a culture of growth, positivity, and empowerment — where every employee has the opportunity to thrive and advance. We're proud of the community we've built and are always looking for passionate individuals to grow with us.