Customer Service Representative(Full Time)
Location:Nashville, TN
Starting Salary:$21/hour+ based on experience
Join an Employee-Owned Company That Delivers More Than Products.Click here to learn more:Parman
At Parman Energy, we help keep businesses, fleets, and communities fueled. As an employee-owned petroleum distribution company, we're looking for a Customer Service Representative who thrives on helping customers, solving problems, and providing TOCS - Totally Outrageous Customer Service. The ideal candidate values Safety, Integrity, Awareness, and Quality and takes pride in making every customer experience exceptional.
What You'll Do
- Provide exceptional customer service via phone, email, and chat.
- Process customer orders, purchase orders, backorders, and billing requests.
- Serve as a key link between customers and teams such as Sales, Operations, Accounting, and Procurement.
- Support customer account maintenance, billing inquiries, and payment processing.
- Assist with administrative tasks and customer outreach.
What You Bring
- 2+ years of customer service, administrative, or related experience.
- Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
- Strong communication, organizational, and data entry skills.
- Ability to manage multiple priorities with accuracy and professionalism.
- Commitment to handling confidential information appropriately.
What Makes You Successful
- You put customers first and deliver service that exceeds expectations.
- You are detail-oriented, organized, and dependable.
- You communicate effectively and work well with others.
- You take ownership of your work and follow through on commitments.
- You embrace Parman's core values of Safety, Integrity, Awareness, and Quality in everything you do.
Why Parman?
- Employee-Owned (ESOP)
- Competitive pay and outstanding benefits
- Supportive team environment
- Growth and development opportunities