Customer Service Representative

Mr. Rooter Plumbing
  • North Carolina
    30+ days ago

    Job Description

    Mr. Rooter Plumbing Plumbing is seeking a full time Dispatcher/Receptionist. MUST be able to multi task as we are a high volume company. Excellent customer service is a must. Experience in an office setting scheduling appointments is required.

    If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

    Specific Responsibilities:

    • Receive incoming calls in professional and courteous manner
    • Prioritize and coordinate the scheduling of services
    • Coordinate delays in schedule with customers and service technicians
    • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts  
    • Perform other duties as needed which may include cross-training in related positions
    Job Requirements:

    • Minimum two years admin experience
    • Strong written and verbal communication skills  
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently


    We are actively interviewing for this position - Apply today and our hiring manager will follow up!
    Compensation: $12.00 - $14.00 per hour




    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

    Numbers & Facts

    LocationNorth Carolina

    Skills

    • Administrative Skillsunmatched
    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Detail Orientedunmatched
    • Establish Prioritiesunmatched
    • Maintenance - Plumbingunmatched
    • Multitaskingunmatched
    • Plumbingunmatched
    • Presentation/Verbal Skillsunmatched
    • Professional Servicesunmatched
    • Team Playerunmatched
    • Trademarksunmatched
    • Writing Skillsunmatched

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